Privacy Policy

1. Who We Are

FRAYM is an independent project-based construction and development advisory operating in Bali, Indonesia.

For the purposes of Law No. 27 of 2022 on Personal Data Protection (UU PDP) of the Republic of Indonesia, FRAYM acts as the Data Controller for personal information collected through this website and related communications.

This means we determine:

  • What data is collected

  • Why it is collected

  • How it is used

  • How long it is retained

Even during our MVP operational stage, we are committed to handling personal data in accordance with recognized international standards and Indonesian legal requirements.

2. Purpose of This Privacy Policy

This Privacy Policy explains:

  • What information we collect

  • Why we collect it

  • How we process and protect it

  • When we may share it

  • What rights you have

  • What our legal limitations are

It applies to:

  • Website visitors

  • Prospective clients

  • Investors

  • Contractors

  • Business partners

By using this website or submitting information to us, you acknowledge and agree to this policy.

3. What Information We Collect

We collect only information that is reasonably necessary to provide services or evaluate potential collaboration.

A. Identification & Contact Information

  • Full name

  • Email address

  • Phone number

  • Nationality

  • Company name (if applicable)

B. Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Interaction duration

  • Cookies and analytics data

This helps us understand website performance and improve user experience.

C. Project & Investment Information

If you contact us regarding a villa or development project, we may receive:

  • Land details

  • Budget range

  • Architectural drawings

  • Structural concepts

  • Financial expectations

  • Contractor discussions

This information is treated as confidential business data.

We do not intentionally collect sensitive personal data (such as medical, biometric, or religious information).

4. Why We Collect Your Data

We process personal information for legitimate business purposes, including:

  • Responding to inquiries

  • Preparing project proposals

  • Evaluating construction feasibility

  • Coordinating with architects and engineers

  • Structuring development strategies

  • Improving operational systems

  • Complying with legal obligations

  • Protecting our legal position in case of disputes

We do not sell, rent, or trade personal data.

5. Legal Basis Under Indonesian Law (UU PDP)

Under Indonesia’s Personal Data Protection Law, personal data must have a lawful basis for processing. We rely on:

  • Your explicit consent

  • Pre-contractual necessity (e.g., preparing proposals)

  • Legitimate business interest

  • Compliance with legal requirements

You may withdraw consent at any time, subject to contractual or legal limitations.

6. Cross-Border Data Transfers

Because many of our investors and consultants are international, your information may be processed or stored outside Indonesia.

Where this occurs, we ensure:

  • Transfers are made in good faith

  • Reasonable security standards are applied

  • Data is shared only for legitimate operational purposes

By engaging with us, you acknowledge and accept this possibility.

7. How We Share Information

We may share limited information strictly when necessary with:

  • Structural engineers

  • Architects

  • Quantity surveyors

  • Contractors

  • Legal or accounting advisors

  • IT and hosting providers

We do not grant unrestricted access to third parties.

However, once data is shared for legitimate project execution, we are not responsible for independent actions taken by those third parties beyond our reasonable control.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Complete project evaluations

  • Fulfill contractual obligations

  • Maintain accounting records

  • Protect against legal claims

  • Comply with Indonesian regulations

After that period, data may be deleted, anonymized, or securely archived.

9. Data Security

We implement reasonable safeguards, including:

  • Secure digital storage

  • Restricted access controls

  • Password-protected systems

  • Structured internal communication channels

Despite these efforts, no digital system is completely immune from risk.

By transmitting information electronically, you acknowledge inherent cybersecurity risks that may exist globally.

10. Limitation of Liability (Data-Related)

To the fullest extent permitted under Indonesian law:

FRAYM shall not be liable for:

  • Indirect or consequential damages

  • Loss of anticipated profits

  • Cyber incidents beyond reasonable control

  • System failures of third-party providers

  • Unauthorized access caused by user negligence

  • Force majeure events (natural disasters, system-wide outages, regulatory restrictions)

Nothing in this clause excludes liability where such exclusion is prohibited by Indonesian law.

11. No Automatic Professional Engagement

Submission of personal information or project data through this website does not:

  • Create a binding contract

  • Establish a fiduciary relationship

  • Create engineering responsibility

  • Form a construction obligation

Professional obligations arise only after a formal written agreement is executed.

12. Your Rights

Subject to Indonesian law, you may:

  • Request access to your personal data

  • Request correction

  • Request deletion

  • Withdraw consent

  • Object to certain processing activities

Requests may be submitted via: [Insert Email]

We reserve the right to verify your identity before processing such requests.

13. Governing Law & Dispute Resolution

This Privacy Policy is governed by the laws of the Republic of Indonesia.

Any disputes arising in relation to data protection shall be resolved in good faith negotiation. If unresolved, disputes shall fall under the jurisdiction of Indonesian courts unless otherwise agreed in writing.

14. Policy Updates

We may update this Privacy Policy periodically.

The latest version will always be available on this website with an updated effective date.

Continued use of the website indicates acceptance of revisions.